About Returns & Replacements
Return deadline
Our company ensures that within five days after you receive the goods, if you have any questions, goods can be returned unconditionally.
Return conditions
1) Quality of goods (packaging seriously damaged during transport; item is not genuine)
2) Goods detained by customs, you do not need to pay any fee, we will supply you again (shipping is still being detained by Customs for the second time, then returned half of the amount.)
3) if the customer itself causes the goods to be returned, then customer service need to supplement the postage price difference.
Returns & Replacements Process
1) Contact Customer Service
Before you apply for return and replacement, please be sure to contact our customer service, description refund reasons, and note the order number.
2) Provide evidence
Such as product quality issues, please provide pictures of the packaging and physical.